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Desiree

1 reviews | Active since Aug 2024

04 Aug 2024, 10:22

I would like to writ...

I would like to write a review about Rain Internet Service Provider... Worse customer service experience. Sesakhe was short with me, you could tell she was disinterested in trying to assist. I asked a direct question and she failed to answer, not even attempt to answer. She can confidently mention POPI as though she knows what she's talking about, well done on attending training but your understanding is very minimal. There was no resolution to my query and I am still sitting with the same problem. I'm a new client to Rain and if I am having issues now i don't think I'll stay long with this provider

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Replies (1)
Rain
Rain's reply04 Aug 2024, 12:26
Official
Hi Desiree

We are always looking to improve your experience.
Please let us know what the query is or issue you need assistance with so we may look into it and get it resolved.

kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.



Regards,
rain.