I Was Warned

A while back I paid for the 5G 'service'. 1. They got my address wrong 2. RAM tracking informed me that the router could not be delivered because they could not find my address. So where were they looking if the address was incorrect? And they do not have phones to call me and ask for directions. Or even more technologically apt ask me to drop them a pin 3. Eventually, after finding an elephant and pulling one of his tusks, I managed to get hold of a human at RAIN and the address was corrected. 4. Then, at last, RAM arrived - with 2 packages!!! 5. I only accepted delivery of one, since that it is what I paid for 6. Then I went onto MY RAIN and saw that theree were 2 purchases, one of which was marked not paid for! 7. I opened the box, saw the router etc - but no damn manual or instructions - just the router. Like buying a car without a steering wheel 8. Now I cannot activate the SIM because MY RAIN informs me that both routers have not been delivered and one has not been paid for 9. Eventually, I managed to speak to a human at RAIN who, after a protracted back and forth, informed me that the router that I had kept was the one that RAIN have marked as unpaid. 10. So all that RAIN has to do is go onto their 'system' and correct the **** up 11. Then came the bomb! I was told that the supervisor says there is a problem with the billing system and they will come back to me when they have fixed the problem - maybe by the end of the day. 12. RAIN know this. If the SIM is not acrivated by noon somebody is going to experience a whole lot of pain when they try to remove the router from where I am going to put it! 13. I paid R699 for unlimited data and now I am STILL paying R300 every second or third day for bandwidth from Vodacom!!!!

I am now very apprehensive about purtsuing any kind of business relationship with RAIN. And, by the way, when and IF someone from RAIN responds, please refrain from letting me know that I should stay safe and warm. Just give me a constructuve solution to this ungodfly mess that YOU have perpetrated - AFTER TAKING MY MONEY!