NN
Nico N

1 reviews | Active since Nov 2014

29 Jun 2023, 12:05

I was assisted by Abel (Tshikane-Abel Namuramba) with my RainOne SIM cards that didn't want to work without wifi

I was assisted by Abel (Tshikane-Abel Namuramba) with my RainOne SIM cards that didn't want to work without wifi. He gave me a call and very friendly and kind, he guided me swiftly and professionally, exactly where to go to get to the device's APN setting to correct the required settings. After the changes he even tested everything with me to ensure everything is working correctly. He is an absolute asset to Rain as he has ALWAYS assisted me in a very timely manner, he is always very friendly, helpful and professional, and he resolves my issues every time. Tshikane-Abel Namuramba, deserves a rase so you guys (Rain) ensure you never lose him. Kind regards Nick (Nico) Nel

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Replies (1)
Rain
Rain's reply29 Jun 2023, 12:36
Official
Hi Nico,

 Thank you for those great words, we are glad to have provided you with a positive experience. 

Regards 

rain