MM
Mirriam M
1 reviews | Active since Jun 2017
26 Mar 2025, 22:32
I want to officially cancel my subscription. You **** about all round network coverage!!!!!
Poor network..buffering...now my router has stopped working for over 2 hours. No green light nothing and I use it to work hybrid...I'm not sure how I'm going to work in the morning.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
27 Mar 2025, 06:46Hi Mirriam M,
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We're currently looking into your connection issue and will reach out to assist you further.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We're currently looking into your connection issue and will reach out to assist you further.
Regards,
rain.
Rain's reply27 Mar 2025, 06:46
Official
Hi Mirriam M,
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We're currently looking into your connection issue and will reach out to assist you further.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We're currently looking into your connection issue and will reach out to assist you further.
Regards,
rain.
MM
Mirriam M's updateReviewer Update
27 Mar 2025, 07:11Dear Rain.
I also attempted the contact number from Google last night but the number does not exist. I am now staying in 59 Oxford Road, Kensington, Johannesburg,2101. I can be reached on ***.
Please cancel my subscription, I'm no longer interested doing business with you guys. This is frustrating, I need to work and now I have to go to the office because your network is having issues and can't provide me with internet, yet I paid for full monthly service.
This is unacceptable.
Please provide the correct call centre number so that I can call and cancel this!
I also attempted the contact number from Google last night but the number does not exist. I am now staying in 59 Oxford Road, Kensington, Johannesburg,2101. I can be reached on ***.
Please cancel my subscription, I'm no longer interested doing business with you guys. This is frustrating, I need to work and now I have to go to the office because your network is having issues and can't provide me with internet, yet I paid for full monthly service.
This is unacceptable.
Please provide the correct call centre number so that I can call and cancel this!
MM
Mirriam M's update27 Mar 2025, 07:11
Reviewer Update
Dear Rain.
I also attempted the contact number from Google last night but the number does not exist. I am now staying in 59 Oxford Road, Kensington, Johannesburg,2101. I can be reached on ***.
Please cancel my subscription, I'm no longer interested doing business with you guys. This is frustrating, I need to work and now I have to go to the office because your network is having issues and can't provide me with internet, yet I paid for full monthly service.
This is unacceptable.
Please provide the correct call centre number so that I can call and cancel this!
I also attempted the contact number from Google last night but the number does not exist. I am now staying in 59 Oxford Road, Kensington, Johannesburg,2101. I can be reached on ***.
Please cancel my subscription, I'm no longer interested doing business with you guys. This is frustrating, I need to work and now I have to go to the office because your network is having issues and can't provide me with internet, yet I paid for full monthly service.
This is unacceptable.
Please provide the correct call centre number so that I can call and cancel this!
MM
Mirriam M's updateReviewer Update
27 Mar 2025, 10:48Good Day,
Please be advised that the time of your call I was driving, was on my way to the office since I do not have internet I am fully paying for. Therefore when I got to the office I called back to the number provided and spoke to Gladys. I advised her to process the request for cancellation. She confirmed that she will log in a call for the consultant to come and collect your router. This is really disappointing and frustrating. I am adamant that I no longer wish to continue using your services, I need a reliable internet connectivity and uninterrupted internet because failure do so, I stand to lose my job. So please cancel!
Please be advised that the time of your call I was driving, was on my way to the office since I do not have internet I am fully paying for. Therefore when I got to the office I called back to the number provided and spoke to Gladys. I advised her to process the request for cancellation. She confirmed that she will log in a call for the consultant to come and collect your router. This is really disappointing and frustrating. I am adamant that I no longer wish to continue using your services, I need a reliable internet connectivity and uninterrupted internet because failure do so, I stand to lose my job. So please cancel!
MM
Mirriam M's update27 Mar 2025, 10:48
Reviewer Update
Good Day,
Please be advised that the time of your call I was driving, was on my way to the office since I do not have internet I am fully paying for. Therefore when I got to the office I called back to the number provided and spoke to Gladys. I advised her to process the request for cancellation. She confirmed that she will log in a call for the consultant to come and collect your router. This is really disappointing and frustrating. I am adamant that I no longer wish to continue using your services, I need a reliable internet connectivity and uninterrupted internet because failure do so, I stand to lose my job. So please cancel!
Please be advised that the time of your call I was driving, was on my way to the office since I do not have internet I am fully paying for. Therefore when I got to the office I called back to the number provided and spoke to Gladys. I advised her to process the request for cancellation. She confirmed that she will log in a call for the consultant to come and collect your router. This is really disappointing and frustrating. I am adamant that I no longer wish to continue using your services, I need a reliable internet connectivity and uninterrupted internet because failure do so, I stand to lose my job. So please cancel!