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ZM
Zviko M

1 reviews | Active since Sept 2025

02 Sept 2025, 13:11

I want my refund

I’m so disappointed at Rain.Its the second month this happening,last month they debit on the 26th while my debit date is on the 1st of each month they tried again to debit on the first and unfortunately the was no money into my account.They did the same thing this month they debited on the 1st which I fail to understand why because my debit date is on the 1st and guess what ? They deducted the money again on 1st and the money left the account.I want my refund now!!!!!

0
Replies (8)
Rain
Rain's reply02 Sept 2025, 15:17
Official
Hi Zviko 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
ZM
Zviko M's update03 Sept 2025, 06:37
Reviewer Update
Still no updates?this is frustrating as I mentioned that the money is for important things.Make this e priority.How come it still needs to be investigated but you can literally see on your system that the money was deducted twice
ZM
Zviko M's update03 Sept 2025, 06:37
Reviewer Update
You don’t the the ETR but for a ref
ZM
Zviko M's update03 Sept 2025, 16:09
Reviewer Update
Hi

Any update?
ZM
Zviko M's update03 Sept 2025, 17:13
Reviewer Update
Why R575 it is R625
ZM
Zviko M's update03 Sept 2025, 17:14
Reviewer Update
It R625 that was deducted
ZM
Zviko M's update03 Sept 2025, 17:35
Reviewer Update
I did not receive any email as yet confirming the refund
ZM
Zviko M's update04 Sept 2025, 18:30
Reviewer Update
Hi still no response why you sent R525