I want my refund.

After 6 months of phiphing me about best coverage in my erea for 5g, on the 26th of February I decided to take their R649 deal (spoiler alert, worst decision I ever made).

From the first day (26th) I had the weakest service I ever encountered. On the 1st I wake up and I am now 100% offline literally after they deduct my money, when I speak to consumer service it's AI.

I logged countless requests for help but I have not been helped, now I asked for a refund and I am told about some investigation by the billing team... The same team that is not accessible on email nor calls because they are only "outbound"

I have made it my personal mission to make sure that everyone knows how bad your services are, and believe me I will use as I have started to make it a point that you gain no consumer if I can help it, not 3ven my worst enemy deserves this treatment.