1 reviews | Active since May 2025
I want my money Rain
I Can't believe two months later am expected to Keep being debited for something I do not have.
Rain is so *********** and are exploiting us.
So my rain device got damaged, i reported it and no help was received. i then logged a call to cancel the subscription and i returned their device to their Paulshof store.
I still haven't received confirmation till date thta it is cancelled. I followed up with their stupid WhatsApp robot it keeps logging tickets and no help received.
then i was called by a courier that they want to collect the router. I told them bluntly that it was returned the stupid robot logged another call which was not sorted out. i changed billing date to 1st of the month.
now this morning i see a debit of something I have bwwn struggling with.
saying am angry is an understatement.
I want my money refunded today.
I will not be ill treated by a service provider who failed to provide the so called services.
anyway your network sucks too.
BRING BACK MY MONEY!!!!!!!!
Thank you for bringing your billing query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your billing query to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Cancel the subscription as asked and returning of your router incate the dissertisfaction received.
refund my money, i will not pay a subscription of something am not using. mo th 2 of paying for services i cannot use is very very unfair.
I hope this time I'll get the help i deserve.
I still say refund my money and cancel completely.
now i know for a fact that i will never come near your services. infact I'll never speaker or recommend you to any one as you are failing your customersbig time
Cancel the subscription as asked and returning of your router incate the dissertisfaction received.
refund my money, i will not pay a subscription of something am not using. mo th 2 of paying for services i cannot use is very very unfair.
I hope this time I'll get the help i deserve.
I still say refund my money and cancel completely.
now i know for a fact that i will never come near your services. infact I'll never speaker or recommend you to any one as you are failing your customersbig time
please provide proof of cancellation
please provide proof of cancellation
I want proof that i was post paying
I want proof that i was post paying
I have returned ypur router to yojr store. that willbe appreciated.
as for the statements i will go through them
I have returned ypur router to yojr store. that willbe appreciated.
as for the statements i will go through them
This i definitely need.
I also don't seem to have access to older statements
Kindly provide me woth statements from when i started using your services, cause I'd like to understand since when have i been post paying
This i definitely need.
I also don't seem to have access to older statements
Kindly provide me woth statements from when i started using your services, cause I'd like to understand since when have i been post paying