TM
Thandeka M
1 reviews | Active since Dec 2016
03 Dec 2025, 13:43
I want my money back
I am extremely disappointed in Rain as a whole,i have been following up for the last 2months without any help My banking details have been *****ulently used for a Rain account that is not mine,on the 1st of October and today the 3rd of December R619 has been deducted from my Capitec account. My own Rain account was suspended as i have not been working, my bank investigated and discovered that the money was deducted for a Rain account that belongs to someone else, The people in the Philippines that you guys make us talk to are very terrible, they cant help and even hang up on us. Kindly refund all my money as it is for my son's school fees.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
03 Dec 2025, 15:50Hi Thandeka
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply03 Dec 2025, 15:50
Official
Hi Thandeka
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
TM
Thandeka M's updateReviewer Update
03 Dec 2025, 15:56Yes i used to have it but it was suspended as i could not afford to pay due to unemployment.
It is linked to this email address ***,cell ***
It is linked to this email address ***,cell ***
TM
Thandeka M's update03 Dec 2025, 15:56
Reviewer Update
Yes i used to have it but it was suspended as i could not afford to pay due to unemployment.
It is linked to this email address ***,cell ***
It is linked to this email address ***,cell ***
TM
Thandeka M's updateReviewer Update
04 Dec 2025, 10:20Your Response will be Highly Appreciated.
TM
Thandeka M's update04 Dec 2025, 10:20
Reviewer Update
Your Response will be Highly Appreciated.
TM
Thandeka M's updateReviewer Update
04 Dec 2025, 16:29That i ridiculous i do not know the person that used my card.
I reached out a long time ago and asked for my account to be cancelled.
I reached out a long time ago and asked for my account to be cancelled.
TM
Thandeka M's update04 Dec 2025, 16:29
Reviewer Update
That i ridiculous i do not know the person that used my card.
I reached out a long time ago and asked for my account to be cancelled.
I reached out a long time ago and asked for my account to be cancelled.
TM
Thandeka M's updateReviewer Update
08 Dec 2025, 13:05Thanks
TM
Thandeka M's update08 Dec 2025, 13:05
Reviewer Update
Thanks