RO
Ryno O

1 reviews | Active since Feb 2019

26 Sept 2022, 17:21

I want my ****ing money back!

So angry with Rain right now! I cancelled my account about a year ago, and the other day I saw on my banking app that they have still been charging me every month! I phoned the help desk last week Monday, and they still haven't got bank to me. There is no email address to contact. How the **** am I supposed to find out what is going on without sitting on a helpline for ages!

0
Replies (6)
Rain
Rain's reply26 Sept 2022, 17:24
Official
Hi Alice.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
RO
Ryno O's update26 Sept 2022, 17:32
Reviewer Update
You have until Wednesday to return my money or I will be reporting this to the police as theft!
RO
Ryno O's update26 Sept 2022, 17:57
Reviewer Update
I can't remember exactly, but I'm guessing July 2021 sounds about correct.
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Ryno O's update04 Oct 2022, 19:34
Reviewer Update
Are you ****ing kidding me? I thought this issue as sorted out a week ago, and I would have my refund by now! I emailed the the person I was told to email last Monday. They responded with 'Thanks'. I emailed them again today and go no response! If the money isn't in my account by the end of Wednesday, 5 October 2022, I will be reporting Rain to the police for theft!
RO
Ryno O's update04 Oct 2022, 19:36
Reviewer Update
Are you ****ing kidding me? I thought this issue as sorted out a week ago, and I would have my refund by now! I emailed the the person I was told to email last Monday. They responded with 'Thanks'. I emailed them again today and go no response! If the money isn't in my account by the end of Wednesday, 5 October 2022, I will be reporting Rain to the police for theft!
RO
Ryno O's update12 Oct 2022, 13:26
Reviewer Update
Where the **** is my refund? I was told 7-10 working days so it should be in my account by now.