ZS
Zinzile S
1 reviews | Active since May 2021
01 Dec 2025, 09:42
I upgraded to a 101 ...
I upgraded to a 101 gadget from a faulty one, fine, the lady was really amazing but she never explained the last installment of the previous gadget, I was expecting to pay r649 instead I was debited r1159... Again, I had to request a call for understanding the current charges. The lady that sold me the new gadget should have told me all this to manage my expectations and achieve a first contact resolution.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Dec 2025, 10:37Hi Zinzile
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Dec 2025, 10:37
Official
Hi Zinzile
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
01 Dec 2025, 10:51Hi Zinzile
Apologies for the inconvenience caused and for the misunderstanding. We noticed the service is active and up and running ,should you need any further assistance do not hesitate to get in touch with us.
Apologies for the inconvenience caused and for the misunderstanding. We noticed the service is active and up and running ,should you need any further assistance do not hesitate to get in touch with us.
Rain's reply01 Dec 2025, 10:51
Official
Hi Zinzile
Apologies for the inconvenience caused and for the misunderstanding. We noticed the service is active and up and running ,should you need any further assistance do not hesitate to get in touch with us.
Apologies for the inconvenience caused and for the misunderstanding. We noticed the service is active and up and running ,should you need any further assistance do not hesitate to get in touch with us.