RM
Russell M

1 reviews | Active since Jul 2020

01 Jul 2020, 14:01

I trust eskom more than them

OOF. What can I say that hasn't been said already.

Please just work on your customer care please

0
Replies (3)
Rain
Rain's reply01 Jul 2020, 14:33
Official
Hi Russell

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima






RM
Russell M's update01 Jul 2020, 14:36
Reviewer Update
Hi Fattima, I messaged Rain via mail, via FB messenger and Twitter DM and you still reply faster to a bad review than to a real query
RM
Russell M's update01 Jul 2020, 14:37
Reviewer Update
I don't blame you in particular, but something at the company must be sorted out if you want a good score