CC
Claudia C

1 reviews | Active since Feb 2024

18 Feb 2024, 11:47

I spoke to a agent his name is Brandon Harmse workin for rain

I spoke to a agent his name is Brandon Harmse workin for rain. This guy sorted out my wifi finally for me that I have been struggling with since last year September. He was the first agent that actually stayed on the line helped me with my payment method He had patience and understood me. He guided me through the whole process He was the first person that actually told me I can even collect my router and even Googled the times of the nearest rain to collect and gave me directions Please rain employ more people like Brandon Harmse that has customer knowledge and let go of the lazy ones. Thank you

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Replies (1)
Rain
Rain's reply18 Feb 2024, 11:51
Official
Hi Claudia Lawrence,  

Thank you for those great words, we are glad to have provided you with a positive experience. 

Regards,  
rain.