CD
Coralie D
1 reviews | Active since Jan 2018
15 Feb 2024, 08:54
I signed up with Rain end of October 2023 and spoke to Verein Molusi, I told him i will pay outstanding fee for sim card I had but he must please cancel and sign me up for Rain 5G home router for R595
I signed up with Rain end of October 2023 and spoke to Verein Molusi, I told him i will pay outstanding fee for sim card I had but he must please cancel and sign me up for Rain 5G home router for R595. Im paying R860 per month because he did not do his job properly. I called Rain and was on line for 20minutes waiting to speak to a manager because the agent says she can not cancel the other sim with immediate effect. Verein Melusi incompetency is now costing me every month for a sim card I havent used in 4yrs. I requested the sim to be cancelled as i will be using a home router why cant they take their payment from him. Why must i pay for something i specifically asked to cancel.
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Replies (3)0
Replies (3)
Rain's replyOfficial
15 Feb 2024, 08:59Hi Coralie Diaz,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply15 Feb 2024, 08:59
Official
Hi Coralie Diaz,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
CD
Coralie D's updateReviewer Update
15 Feb 2024, 09:06I dont need a BOT response i need someone to cancel that sim as it is my sons monthly medication money that you are *****ing. My budget is R595 per month. Not R860. Take the balance up with your agent NOT ME. I am not willing to pay another R860. Cancel that sim card, clearly you can see it has not been active for many years.
CD
Coralie D's update15 Feb 2024, 09:06
Reviewer Update
I dont need a BOT response i need someone to cancel that sim as it is my sons monthly medication money that you are *****ing. My budget is R595 per month. Not R860. Take the balance up with your agent NOT ME. I am not willing to pay another R860. Cancel that sim card, clearly you can see it has not been active for many years.
CD
Coralie D's updateReviewer Update
15 Feb 2024, 12:33Thank you so much. I appreciate that.
CD
Coralie D's update15 Feb 2024, 12:33
Reviewer Update
Thank you so much. I appreciate that.