N
Nathi

1 reviews | Active since Nov 2024

21 Nov 2024, 16:03

I signed up a contra...

I signed up a contract of month to month with them and I did not pay in September the whole October my router was offline then I payed 25th October now they have witched it off again saying that I'm owing them how is that possible how do I pay for a month that I haven't used their services

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Replies (1)
Rain
Rain's reply21 Nov 2024, 16:18
Official
Hi Nathi,
 
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
 
We are looking into the billing issue and will be in contact soon.

Regards,
rain.