BM
Buhle M

1 reviews | Active since Dec 2024

22 Dec 2024, 09:22

I placed an order on...

I placed an order on the 10th it’s the 22nd today and I haven’t received my order and they said 3-5 working days

0
Replies (4)
Rain
Rain's reply22 Dec 2024, 09:32
Official
Hi Buhle,

Thank you for bringing delivery query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
BM
Buhle M's update22 Dec 2024, 09:33
Reviewer Update
I placed an order on the 10th and they said it will be delivered in 3-5 working days. It’s the 22nd today and I haven’t received my order. My kids have been looking forward to the wifi but now it’s almost end of December still no wifi. I am disappointed because I requested a call on the 20th and they did not call me until now but when I requested a call looking for a wifi it took less than 60 seconds to phone me. They can keep their wifi I do not need it anymore. I am very disappointed
Rain
Rain's reply24 Dec 2024, 07:44
Official
Hi Buhle,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your delivery query and will be in touch with you to assist further.

Thank you.
rain.
BM
Buhle M's update24 Dec 2024, 08:39
Reviewer Update
I am a very unhappy species at this moment. I ordered rain wifi on the 10th of December and they told me they will deliver within 5-10 working days. Only to tell me last night that I will get my wifi on the 30th of December. Rain is useless to me. Holiday is almost over and I wanted that wifi for holiday season for my children and I am still buying data while I ordered on the 10th and rain **** to me saying it will be delivered within 3-5working days. I wrote a review Sunday and the reply from rain said I will be contacted. Still I am waiting for them to contact me😡