I paid the monthly amount, then I was later told that I would receive a refund as soon as they collect their device, Their courier Partner collected the device on time but no communications from rain, no one answers their number, Rain is a horrible servic

I paid the monthly amount, then I was later told that I would receive a refund as soon as they collect their device, Their courier Partner collected the device on time but no communications from rain, no one answers their number, Rain is a horrible service provider, I hope the owners know of such Sh*Ty service I got No one is calling no emails no communications what is wrong. all I want is mone I was told to wait 7 to 10 business day today is the 27 of April, they just a ****** bunch of ****mers, useless useless useless