MJmJ
Modikwa Joseph machete Josephmachete
1 reviews | Active since Nov 2023
02 Jan 2025, 18:38
I paid on 21 December 2024
Rain 5G network
Hi Have made payment early 21 December 2024 Rain 5G network. But now they have disconnected my services, and the month of December rain network was unstable they promised to give me discount and nothing is done. When I call them, they have made automated machine answering and disconnecting calls. As I speak, every month, I always have to call and resolve one thing, they say my account is in arrears but they can't state which month, I have given them one year proof of payment so far but it seems not enough
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
02 Jan 2025, 19:22Hi Modikwa,
Thank you for service query this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for service query this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Jan 2025, 19:22
Official
Hi Modikwa,
Thank you for service query this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for service query this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
02 Jan 2025, 21:26Please assist because I don't have internet connection.
MJmJ
Modikwa Joseph machete Josephmachete's update02 Jan 2025, 21:26
Reviewer Update
Please assist because I don't have internet connection.
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
02 Jan 2025, 21:34But the payment date was made as an advice from your office, since were experiencing problems with network. The consult suggested that it is the 25th payment date that affect the network. Then they changed it. But running we charge it to 25th because I can't pay more than that.
MJmJ
Modikwa Joseph machete Josephmachete's update02 Jan 2025, 21:34
Reviewer Update
But the payment date was made as an advice from your office, since were experiencing problems with network. The consult suggested that it is the 25th payment date that affect the network. Then they changed it. But running we charge it to 25th because I can't pay more than that.
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
02 Jan 2025, 21:35Make a promise to pay for 25th, I will see what to do
MJmJ
Modikwa Joseph machete Josephmachete's update02 Jan 2025, 21:35
Reviewer Update
Make a promise to pay for 25th, I will see what to do
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
02 Jan 2025, 22:13Please do so if it clear the misunderstanding. Because we are coming a long way together
MJmJ
Modikwa Joseph machete Josephmachete's update02 Jan 2025, 22:13
Reviewer Update
Please do so if it clear the misunderstanding. Because we are coming a long way together
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
03 Jan 2025, 12:28Thank you
MJmJ
Modikwa Joseph machete Josephmachete's update03 Jan 2025, 12:28
Reviewer Update
Thank you
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
17 Jan 2025, 21:18I don't have internet connection and on my account is listed unpaid, but I have Paid.
MJmJ
Modikwa Joseph machete Josephmachete's update17 Jan 2025, 21:18
Reviewer Update
I don't have internet connection and on my account is listed unpaid, but I have Paid.
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
17 Jan 2025, 21:33This month my connection s interrupted every minute, but I have paid, we just resolved the matter on the 3rd of January 2025 but again today, I experiencing the same problem again.
MJmJ
Modikwa Joseph machete Josephmachete's update17 Jan 2025, 21:33
Reviewer Update
This month my connection s interrupted every minute, but I have paid, we just resolved the matter on the 3rd of January 2025 but again today, I experiencing the same problem again.
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
26 Jan 2025, 20:02The debit order went out yesterday but still I don't have internet connection
MJmJ
Modikwa Joseph machete Josephmachete's update26 Jan 2025, 20:02
Reviewer Update
The debit order went out yesterday but still I don't have internet connection
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
08 Feb 2025, 20:16I experiencing slow network problem
MJmJ
Modikwa Joseph machete Josephmachete's update08 Feb 2025, 20:16
Reviewer Update
I experiencing slow network problem
MJmJ
Modikwa Joseph machete Josephmachete's updateReviewer Update
10 Feb 2025, 21:05Hi
I haven't had stable internet connection since the last time you promised to sort out my connection. The issue with my account really disturbs me lot. Though you promise to escalate the matter, it seems no one cares.
I haven't had stable internet connection since the last time you promised to sort out my connection. The issue with my account really disturbs me lot. Though you promise to escalate the matter, it seems no one cares.
MJmJ
Modikwa Joseph machete Josephmachete's update10 Feb 2025, 21:05
Reviewer Update
Hi
I haven't had stable internet connection since the last time you promised to sort out my connection. The issue with my account really disturbs me lot. Though you promise to escalate the matter, it seems no one cares.
I haven't had stable internet connection since the last time you promised to sort out my connection. The issue with my account really disturbs me lot. Though you promise to escalate the matter, it seems no one cares.