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Tshepo S
1 reviews | Active since Feb 2023
04 Feb 2024, 17:25
I paid my subscription of R529, 5 days later its now off say i must pay R790
Everything was going well, i was enjoying rain until this month, in december where i was rain was not working its fine, come January i received notification that i must pay R1000, i ignored it because it was madness, then the message disappeared then came a new message of R529, i last week, yesterday it stopped working now they say i must pay R790 can someone contact me and explain this to me in simple English because wow i would never pay this nonsense i would rather not use this anymore
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
04 Feb 2024, 17:31Hi Tshepo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply04 Feb 2024, 17:31
Official
Hi Tshepo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
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Tshepo S's updateReviewer Update
08 Feb 2024, 17:51What do you mean outstanding balance,according to rain u get data after u paid,how did u give me data/WiFi without payment?
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Tshepo S's update08 Feb 2024, 17:51
Reviewer Update
What do you mean outstanding balance,according to rain u get data after u paid,how did u give me data/WiFi without payment?
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Tshepo S's updateReviewer Update
10 Feb 2024, 09:54Why does it say 790 ,where does this come from,i will not pay until you remove that amount,if you don't want to decrease the amount just cancel my subscription,then I'll look for another WiFi,this is causing disruption in my businesses.
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Tshepo S's update10 Feb 2024, 09:54
Reviewer Update
Why does it say 790 ,where does this come from,i will not pay until you remove that amount,if you don't want to decrease the amount just cancel my subscription,then I'll look for another WiFi,this is causing disruption in my businesses.
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Tshepo S's updateReviewer Update
10 Feb 2024, 15:48This i will not entertain,please cancel my subscription
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Tshepo S's update10 Feb 2024, 15:48
Reviewer Update
This i will not entertain,please cancel my subscription
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Tshepo S's updateReviewer Update
13 Feb 2024, 10:20Hi i don't have this option on my side, but i have called in, spoke to Sthembile and he said he will cancel for me, hopefully he do so, will wait and see
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Tshepo S's update13 Feb 2024, 10:20
Reviewer Update
Hi i don't have this option on my side, but i have called in, spoke to Sthembile and he said he will cancel for me, hopefully he do so, will wait and see
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Tshepo S's updateReviewer Update
25 Mar 2024, 18:45Hello,can someone explain to me what the hell is going on,why did Rain ***** my money today,R529 was deducted from fnb my account but my Rain account was canceled last month you even sent the courier to collect your thing,today boom money out of my account,who authorized that,i need my money back to my account ASAP,i don't owe you anything,how did you get access to my bank account,are you guys hackers now? Someone answer me urgently
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Tshepo S's update25 Mar 2024, 18:45
Reviewer Update
Hello,can someone explain to me what the hell is going on,why did Rain ***** my money today,R529 was deducted from fnb my account but my Rain account was canceled last month you even sent the courier to collect your thing,today boom money out of my account,who authorized that,i need my money back to my account ASAP,i don't owe you anything,how did you get access to my bank account,are you guys hackers now? Someone answer me urgently
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Tshepo S's updateReviewer Update
26 Mar 2024, 14:51NOOOOOOOOOOOOOO, YOU ALREADY TOOK MONEY FOR FEBRUARY AND MUCH ON THE 28 OF FEBRUARY YOU TOOK R395,37, IN THE MORNING AGAIN SAME DAY IN THE AFTERNOON YOU TOOK THE SAME AMOUT, I WANT MY R529 BACK THIS IS TOOOOOOMUCH I CANT BE PAYING FOR SERVICE THAT I DONT HAVE I WANT MY MONEY BACK ASAP, THIS IS *****ING AND ITS NOT ACCEPTABLE, I WANT MY MONEY BACK.
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Tshepo S's update26 Mar 2024, 14:51
Reviewer Update
NOOOOOOOOOOOOOO, YOU ALREADY TOOK MONEY FOR FEBRUARY AND MUCH ON THE 28 OF FEBRUARY YOU TOOK R395,37, IN THE MORNING AGAIN SAME DAY IN THE AFTERNOON YOU TOOK THE SAME AMOUT, I WANT MY R529 BACK THIS IS TOOOOOOMUCH I CANT BE PAYING FOR SERVICE THAT I DONT HAVE I WANT MY MONEY BACK ASAP, THIS IS *****ING AND ITS NOT ACCEPTABLE, I WANT MY MONEY BACK.
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Tshepo S's updateReviewer Update
27 Mar 2024, 16:45Nooooo this is incorrect,which means for january i paid twice,i need someone to call me or email me so i can send all proof of payment and what was deducted from my account ,this is soooo wrong and I wont let it go,you cant keep doing as you please with my money,also why do i have to pay for february while you didn't give me access to your data,i never had WiFi in February who do I pay for? Noooooo guys nooooo your ****ming me now aowa
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Tshepo S's update27 Mar 2024, 16:45
Reviewer Update
Nooooo this is incorrect,which means for january i paid twice,i need someone to call me or email me so i can send all proof of payment and what was deducted from my account ,this is soooo wrong and I wont let it go,you cant keep doing as you please with my money,also why do i have to pay for february while you didn't give me access to your data,i never had WiFi in February who do I pay for? Noooooo guys nooooo your ****ming me now aowa