1 reviews | Active since Jun 2019
I PAID AND THEY DISCONNECTED MY SERVICE AND DEMANDING MONEY IN ADVANCE FOR MARCH
I paid you for the Month Of January and February R1547.50.00 and requested for my next payday to be scheduled for 25 March 2025 and you decided that you will disconnect my services and demand that I pay you an additional R625.00 for the month of March.
I will not be making that payment as its only the 3 March 2025 and i have not used these services so I refuse to pay you in advance when i have so many issues around the service you provide me with.
Can you please do me a favour and cancel my service and come and fetch your modem from my place as I will be signing up with another service provider. Your service is shocking and considering that you only have 17 640 good reviews verses 25 451 bad reviews I wonder if my complaint will be addressed sufficiently. I WILL NOT RECOMMEND OR REFER ANYONE TO YOU GUYS EVER!!!
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
