I ordered the router on 11 August 2024 it was on Sunday but still did not receive it yet they promised me that it will be delivered within 5 days, but even today the 26th August 16:49 there is no sms, no call, as they promised that the couriers will conta

I ordered the router on 11 August 2024 it was on Sunday but still did not receive it yet they promised me that it will be delivered within 5 days, but even today the 26th August 16:49 there is no sms, no call, as they promised that the couriers will contact me with an sms. I call them almost every day but 👎🏽👎🏽 Even a sales agent Phatiswa, that help me did not follow up if I've received it or not, she is so so quite. She was good and patient when she wanted the sale, she got a sale but never followed up with me if i received my parcel, I am the one who is busy calling them they don't bother the sale went through moss why should they their service is very poor. Because even if I call them, they promise to call me back but no one bothers