I need help with my money which you can deduct anytime from my account, if the payment date is 1st of every month why do you have to deduct money from my account before that date

I need help with my money which you can deduct anytime from my account, if the payment date is 1st of every month why do you have to deduct money from my account before that date. I'm losing interest in your services, is that how you treat all customers. I need my money back as I'm being made to pay twice for the services I haven't enjoyed. You said you are billing per active account, how is that true, if it was activated it was supposed to provide internet, now I should pay 2 months fee for no connection since January. I should pay for the month which I was not connected again, for the services which you have disconnected, I should be billed 3 times in a month? Is that how you do it. Why deducting my money when you know it's not the due date?