I made a switch from the 4g to the 5g router around November while it was Black Friday the lady that was assisting me her name is Dikeledi she told and assured me that il only be paying an amount of R300 come month end which I did pay and on time

I made a switch from the 4g to the 5g router around November while it was Black Friday the lady that was assisting me her name is Dikeledi she told and assured me that il only be paying an amount of R300 come month end which I did pay and on time. Now my billing has gone up to R1705 which is suprising and shocking… Yesterday I made a call to Rain asking about the billing the lady who was assisting me assured me that my billing for the month was R625 as per the agreement…today my debit keeps on declining because it’s still billing me R1705…. Since this morning I have been unable to get hold of any agents to assist me with this and have spent a huge amount on airtime trying to get hold of them. Till now no one has called back My router is closed And no airtime to call Rain I’m so disappointed