MT
Mthokozisi T

1 reviews | Active since Mar 2024

19 Dec 2025, 09:01

I just want help here.

Rain is possibly the worst ISP in South Africa. The most slimy of billing systems ever known to man, and they can be so sure I owe them even with the POPs provided, I sit now without LTE.

Not a care in the world if you need internet or not. We must pay the price because of their own system failures.

I am being billed earlier than I should be. Today, my internet has been cut. At this point, I just want help cancelling. I'm not paying a single cent to this ******* ISP, making a fool out of me for the last time. Imagine spending the whole festive season begging for connectivity now.

Send these tickets to a manager then to a developer to verify my claims once you confirm that I was billed incorrectly and prematurely. PLEASE CANCEL MY ACCOUNT immediately. The reliability of this company is ridiculously ******* I can rely on them to not supply me what I pay for.

I have been a loyal paying subscriber for years now, only to be treated like a dog in the very end.

Ticket: ***6, ***6,

0
Replies (1)
Rain
Rain's reply19 Dec 2025, 09:26
Official
Hi Mthokozisi 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.