PP
Portia P

1 reviews | Active since Oct 2023

01 Nov 2023, 06:41

I initially gave rain an excellent review based on the sales service, but there after sales service is terrible!! I sent them 3 emails and no one bothered to call nor reply since the 24th October they said I would receive my router in 2-5 days now CCD cou

I initially gave rain an excellent review based on the sales service, but there after sales service is terrible!! I sent them 3 emails and no one bothered to call nor reply since the 24th October they said I would receive my router in 2-5 days now CCD courier says they will deliver on the 3rd November which is not what I was told at sales stage. I'm actually very disappointed that this is the after math of being a client of there's they should have just told me that after my first installment 2-5days from there I will receive my product because basically I was miss lead. I'm very disappointed now I can only wonder the quality of service I will receive should that router give me problems:-(

0
Replies (1)
Rain
Rain's reply01 Nov 2023, 08:47
Official
Hi Portia

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.