TT
Tsholofelo T

1 reviews | Active since Aug 2023

11 Aug 2024, 17:59

I haven't being using the wifi but I have to pay for the previous month that I haven't being using

The signal is very bad and it doesn't have network and I am just concerned I haven't being using the wifi but I have to pay close to R3000 it's really not fair, I am the one who is losing here without benefiting anything

0
Replies (2)
Rain
Rain's reply11 Aug 2024, 18:10
Official
Hi Tsholofelo,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
TT
Tsholofelo T's update11 Aug 2024, 21:14
Reviewer Update
I am just concerned that I have to pay up all the money but I haven't even used the wifi yew really have to get a better way because it really not fair because here we are customers who are losing not you where is customer service