I have reported several incidents regarding poor connection and they will take you from down to up with their excuses about your tower that you connected to.

Item: Rain
Rating: 1
Author: Mo L

Poor network and they dont even care when we customers complain.

Helpful (0)

Replies (1)

Rain's replyOfficial

25 Aug 2026, 09:15

Hi Mo

Thank you for bringing this to our attention. We're sorry to hear about your experience.

We’re looking into your connection enquiry and will reach out soon with an update.

Regards,
rain

Rain's reply25 Aug 2026, 09:15

Official

Hi Mo

Thank you for bringing this to our attention. We're sorry to hear about your experience.

We’re looking into your connection enquiry and will reach out soon with an update.

Regards,
rain