BD
Belinda D
1 reviews | Active since Aug 2021
02 Sept 2025, 18:18
I have received the worst service from rain, the call Centre is run by foreign people, there is no method of escalation and they are completely not attentive and there is no compassion for their clients I am unhappy with how my query was handled
I have received the worst service from rain, the call Centre is run by foreign people, there is no method of escalation and they are completely not attentive and there is no compassion for their clients I am unhappy with how my query was handled. Rain is quick to sell a product but poor to help customers, the Ai generated customer care center is unfriendly and has no personal touch.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
02 Sept 2025, 18:40Hi Belinda
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Sept 2025, 18:40
Official
Hi Belinda
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
