NK
Nomoya K

1 reviews | Active since Nov 2019

01 Oct 2024, 15:57

I have had 10 days of network dispute with Rain and 2 router changes and still facing the same problem

I have had 10 days of network dispute with Rain and 2 router changes and still facing the same problem.The router I have now is clearly refurbished and worse than the one I had before.It keeps cutting off and constantly rebooting itself.The agent that helped me was Jabu and she was awesome,but unfortunately Rain just doesn't take me seriously!

0
Replies (1)
Rain
Rain's reply01 Oct 2024, 16:37
Official
Hey Nomoya K,

Thank you for bringing this to our attention, we're sorry to hear this has been your experience. We are looking into the network issue that occurred and we will be in contact to assist further.

Regards,
rain.