I have been calling Rain for the past three months regarding my sim cards that are not showing on the app, and this leads to calling them every time I want to load data or airtime

Item: Rain
Rating: 1
Author: Siphokazi M

I have been calling Rain for the past three months regarding my sim cards that are not showing on the app, and this leads to calling them every time I want to load data or airtime. They've been escalating my cases with no follow up.

Helpful (0)

Replies (1)

Rain's replyOfficial

04 Jul 2025, 11:58

Hi Siphokazi

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply04 Jul 2025, 11:58

Official

Hi Siphokazi

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.