SM
Siphokazi M

1 reviews | Active since Oct 2016

08 Jul 2025, 09:01

I have been calling Rain for the past three months regarding my sim cards that are not showing on the app, and this leads to calling them every time I want to load data or airtime

I have been calling Rain for the past three months regarding my sim cards that are not showing on the app, and this leads to calling them every time I want to load data or airtime. They've been escalating my cases with no follow up.

0
Replies (4)
Rain
Rain's reply08 Jul 2025, 09:22
Official
Hi Siphokazi

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
SM
Siphokazi M's update12 Jul 2025, 11:18
Reviewer Update
Still not resolved
SM
Siphokazi M's update12 Jul 2025, 12:25
Reviewer Update
Bad service really, very bad
SM
Siphokazi M's update14 Jul 2025, 14:03
Reviewer Update
Wow Rain, not helpful at all