I have a case with rain i canceled their services but they kept on deducting on my husband's account i called them they acknowledge their mistake but they are refusing to bring back the money the money is 3700 but they don't want to pay it back EVERYTIME

I have a case with rain i canceled their services but they kept on deducting on my husband's account i called them they acknowledge their mistake but they are refusing to bring back the money the money is 3700 but they don't want to pay it back EVERYTIME when I called the matter has escalated to their finance department someone will call me regarding my money but till today no call no money I want my.money RAIN this is not my first review last they promised yo.pay me but the never pay back my money so all I want is my money.