I had some difficulty with my new WiFi router and to be honest it was just a mistake made by their automated system which prevented my router from activating

I had some difficulty with my new WiFi router and to be honest it was just a mistake made by their automated system which prevented my router from activating. An employee by the name Akash Chaudhari was extremely helpful and took care of the issue in 1 business day. He even followed up the following day to ensure that the problem had been solved.