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sanelisiwe T
1 reviews | Active since Nov 2017
07 Jan 2026, 13:09
I feel ****med by Rain
I’ve been trying to cancel the WiFi for the longest time with no luck ,just being told a consultant will revert back to you soon ,but it never happens now I’m sitting with a bill that is too heavy for a service I’m not even using and they now refuse to cancel yet the every month the bill escalates , Rain is definitely a **** especially if you want to cancel and even worse you’ll speak to a consultant that speaks foreign English and you end up not getting help as you would like,I’m seriously blaming myself for even getting involved with rain🤬🤬
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
07 Jan 2026, 14:29Hi Sanelisiwe
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply07 Jan 2026, 14:29
Official
Hi Sanelisiwe
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
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sanelisiwe T's updateReviewer Update
12 Jan 2026, 17:01Are you seriously expecting me to provide images of cancellation requests,I have said it and I still say that I’ve tried to cancel since last year but have been told agent will get back to me but they never did everytime I try to cancel online it doesn’t allow me,I’m sick and tired of this back and forth I no longer use or want this service cancel it,I’ve even have chat from your WhatsApp platform same old story agent will contact me been given numerous ticket numbers which never get sorted…..
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sanelisiwe T's update12 Jan 2026, 17:01
Reviewer Update
Are you seriously expecting me to provide images of cancellation requests,I have said it and I still say that I’ve tried to cancel since last year but have been told agent will get back to me but they never did everytime I try to cancel online it doesn’t allow me,I’m sick and tired of this back and forth I no longer use or want this service cancel it,I’ve even have chat from your WhatsApp platform same old story agent will contact me been given numerous ticket numbers which never get sorted…..
