FM
Forever M
1 reviews | Active since Feb 2025
15 Feb 2025, 15:08
I feed ****med.
On the first I requested a cancellation and I was informed that this contract will be cancelled. I did not use the service for February as they are month to month and do not owe anything. I was shocked when you debited my account today.
I called and the consultant said she will escalate this. What is she escalating as I cancelled and do not owe you anything.
The network is very poor and the month is left with few days but you debited the full amount for a device that is unplugged as I cancelled.
I need my refund in full please or else I will complain until until as I was not treated fairly at all.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
15 Feb 2025, 15:24Hi Forever
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply15 Feb 2025, 15:24
Official
Hi Forever
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
FM
Forever M's updateReviewer Update
25 Feb 2025, 10:00Hi. I am happy with how prompt you called me after this complaint.
The router was collected and I need to know when I can expect my refund.
The router was collected and I need to know when I can expect my refund.
FM
Forever M's update25 Feb 2025, 10:00
Reviewer Update
Hi. I am happy with how prompt you called me after this complaint.
The router was collected and I need to know when I can expect my refund.
The router was collected and I need to know when I can expect my refund.
FM
Forever M's updateReviewer Update
11 Mar 2025, 15:10Good day.
Today is the 11th March and I have not received my refund.
No communication whatsoever regarding same. It's a mere R625 but a lot of money for me.
Please pay me back
Today is the 11th March and I have not received my refund.
No communication whatsoever regarding same. It's a mere R625 but a lot of money for me.
Please pay me back
FM
Forever M's update11 Mar 2025, 15:10
Reviewer Update
Good day.
Today is the 11th March and I have not received my refund.
No communication whatsoever regarding same. It's a mere R625 but a lot of money for me.
Please pay me back
Today is the 11th March and I have not received my refund.
No communication whatsoever regarding same. It's a mere R625 but a lot of money for me.
Please pay me back
FM
Forever M's updateReviewer Update
18 Mar 2025, 08:06Hi.
10 working days has since lapsed and I have not received my refund.
If your above response is anything to go by, I should have received my refund by bow.
It's not good business if you don't keep to your promise.
10 working days has since lapsed and I have not received my refund.
If your above response is anything to go by, I should have received my refund by bow.
It's not good business if you don't keep to your promise.
FM
Forever M's update18 Mar 2025, 08:06
Reviewer Update
Hi.
10 working days has since lapsed and I have not received my refund.
If your above response is anything to go by, I should have received my refund by bow.
It's not good business if you don't keep to your promise.
10 working days has since lapsed and I have not received my refund.
If your above response is anything to go by, I should have received my refund by bow.
It's not good business if you don't keep to your promise.
FM
Forever M's updateReviewer Update
01 Apr 2025, 11:01It is now the 01 April and I have not received my refund. The refund that I am entitled to by the way.
Should I lodge a complaint formerly with the relevant Forums or will I get my money before close of business today?
Should I lodge a complaint formerly with the relevant Forums or will I get my money before close of business today?
FM
Forever M's update01 Apr 2025, 11:01
Reviewer Update
It is now the 01 April and I have not received my refund. The refund that I am entitled to by the way.
Should I lodge a complaint formerly with the relevant Forums or will I get my money before close of business today?
Should I lodge a complaint formerly with the relevant Forums or will I get my money before close of business today?