I even went as far as testing the SIM with my phone it still does the same ****, slow or no cennection at all and it's not my device placement the device has been on the same location for a year with no issues

Haven't had assistance for 3 weeks now and really disappointed I had Rain for a year and suddenly I have a ****y connection with no explanation whatsoever. My device has been on the same location and it was performing great suddenly I have slow to no connection.

I've logged numerous calls no assistance whatsoever