MB
Marleen B

1 reviews | Active since Jul 2021

14 Apr 2022, 10:27

I don't recommend rain internet.

If it was possible to give no star.. I would have done it... I canceled my account with rain about 3 months ago via email, but I had no response from them. After I stop leaving money in my account for the debit order... A consultant contacted me then and only then... We spoke on the phone and a single payment according to them was still out standing... Because I was sick and tried of them and just wanted to get this "rain internet" of my back l agreed to the last payment... Now this month they tried to take the debit order 2 times, one was successful and the other hoped... Due to the one that hoped l received a message saying that the debt order couldn't go through even though the money was subtracted from my account.

I don't recommend rain to anyone, poor internet and little to no customer service or proper support.

0
Replies (1)
Rain
Rain's reply14 Apr 2022, 10:30
Official
Hi Marleen 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain