AL
Adeline L

1 reviews | Active since Dec 2025

30 Mar 2026, 11:19

I DON'T OWE RAIN

Hi, I HAD a month to month subscription with rain but unfortunately had to cancel because I couldn't afford it anymore. My understanding of a m2m contract means I pay before I use but I canceled theis in December but I'm getting calls, texts and emails from rain that I'm owing. PLEASE SOMEONE EXPLAIN HOW THIS IS EVEN POSSIBLE. BECAUSE ALSO NOW MY BANK ACCOUNT WHICH HAS NO INCOME IS OVER DRAFTED WITH OVER R1000 FROM RETURNED DEBIT ORDERS FROM YOU. WHERE AM I SUPPOSED TO GET THAT MONEY.

0
Replies (3)
Rain
Rain's reply30 Mar 2026, 11:40
Official
Hi Adeline

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
AL
Adeline L's update30 Mar 2026, 12:58
Reviewer Update
*** I got tgis in September via email but then I got a call and was offered a reduced subscription for 3 months.
*** I got this ref via sms after I submitte a cancellation on the Rain app on Jan 11 along with a message that the cancellation will be processed month end Jan.
AL
Adeline L's update30 Mar 2026, 16:59
Reviewer Update
THANK YOU SO VERY MUCH.