I DO NOT RECOMMEND RAIN

Absolutely HORRIBLE! The worst experience I have ever had with any service provider. I started using their internet service from the beginning of June until end of July, and I probably had internet for a total of 10 days (wasn’t even greate).

I spent more time on the phone pleading with them to send a technician out or help in anyway and all of that was wasted energy. (I called almost everyday)

I then cancelled their services end of July but they still debited my account on the 1st of August. I called them to find out why and was told they are only capturing it that day.

Then today I get a message from them saying my premium has been increased. When I call, I’m told by Hazel (the lady who answered today) that my cancellation and request for a refund was never escalated. Like what the actual F???

HORRIBLE HORRIBLE HORRIBLE HORRIBLE!!!!!

I DO NOT RECOMMEND THEIR SERVICES