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Percival M
1 reviews | Active since Jul 2013
06 Jan 2021, 18:08
I did NOT use the Internet for 2 Months, but I was debited for those 2 Months
I have been debited my account for the past 2 months even after Cancelling my SIM and Requesting complete cancellation.
I didn't even use the SIM for the full 2 months, but I still got debited the 2 Months.
What happened to Month-to-Month Deal that we are sold?
Please get one of the consultants from the Finance side to contact me and schedule my refund, please.
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Replies (3)0
Replies (3)
Rain's replyOfficial
07 Jan 2021, 07:29Good morning Percival
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply07 Jan 2021, 07:29
Official
Good morning Percival
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
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Percival M's updateReviewer Update
08 Jan 2021, 08:1224 Hours Later No Call
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Percival M's update08 Jan 2021, 08:12
Reviewer Update
24 Hours Later No Call
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Percival M's updateReviewer Update
11 Jan 2021, 09:22 Hi Rain Team
Thank you for my one Month Refund I have received it.
Regards,
Percival
PM
Percival M's update11 Jan 2021, 09:22
Reviewer Update
Hi Rain Team
Thank you for my one Month Refund I have received it.
Regards,
Percival