I contacted rain via website and requested a call back

I contacted rain via website and requested a call back. I was called back immediately. Shireen Jacobs was very patient in helping me with all my questions. The important questions was if rain runs for its own tower? answer yes Where is the tower situated when I am at my weekend break. Shireen was able to look and give me the place name. Does the tower have a backup battery system when it is loadshedding? answer Yes. I agreed to the order and was sent a link. After payment I received a call and was explained what to expect.