ZK
Zee K
1 reviews | Active since Sept 2023
01 Mar 2025, 09:04
I cancelled Rain services on 1 Feb 2025 and I continued using because had already paid for the whole of February. 1 March 2025 there was a billing attempt on my account. I don’t know why they are trying to take money when I cancelled their services a mont
I cancelled their services on 1 Feb 2025 and i continued using because i had already paid for the whole of February. 1 March 2025 there was a billing attempt on my account. I don’t know why they are trying to take money when I cancelled the services a month ago. I contacted them but they don’t answer. I need a call back asap ***
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Replies (2)0
Replies (2)
Rain's replyOfficial
01 Mar 2025, 10:17Hi Zee K,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply01 Mar 2025, 10:17
Official
Hi Zee K,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
ZK
Zee K's updateReviewer Update
01 Mar 2025, 19:01I don’t want these automated responses, they are of no use. Stop billing my account, I cancelled your services long ago. This is *****ulent. Fix this mess.
ZK
Zee K's update01 Mar 2025, 19:01
Reviewer Update
I don’t want these automated responses, they are of no use. Stop billing my account, I cancelled your services long ago. This is *****ulent. Fix this mess.