I am writing to follow up on my complaint submitted on 28/02/2025 regarding inaccurate billing and misleading information Unfortunately, I have yet to receive any feedback or update on the status of my complaint

I am writing to follow up on my complaint submitted on 28/02/2025 regarding inaccurate billing and misleading information Unfortunately, I have yet to receive any feedback or update on the status of my complaint. I understand that resolving issues can take time, but as a customer, I believe it is essential to receive timely feedback and communication. The lack of response has left me feeling frustrated and uncertain about the progress of my complaint. I would appreciate it if you could provide me with an update on the status of my complaint and an estimated timeline for resolution. If there is any additional information required from me, please let me know. I hope that you will take my complaint seriously and provide me with the feedback and resolution I deserve.