k
kwanele
1 reviews | Active since Jul 2024
15 Feb 2025, 17:25
I am unable to use the DATA BELOW
Good After
Kindly note that I am unable to use the DATA BELOW which been allocated to me. Please sort it urgently because I don't want to be told that I will forfei my Data where as I'm not the one who had a fault. I have just Screen grabbed the attack picture from
RAIN GO 1.63 GB of 2 GB
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
15 Feb 2025, 17:32Hi kwanele,
Thank you for bringing your complaint to our attention.
We are sorry to hear that you are having trouble with your data, we will be looking into the matter.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We are sorry to hear that you are having trouble with your data, we will be looking into the matter.
Regards,
rain.
Rain's reply15 Feb 2025, 17:32
Official
Hi kwanele,
Thank you for bringing your complaint to our attention.
We are sorry to hear that you are having trouble with your data, we will be looking into the matter.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We are sorry to hear that you are having trouble with your data, we will be looking into the matter.
Regards,
rain.
k
kwanele's updateReviewer Update
15 Feb 2025, 20:58Good Evening
When I went to APN I found out all the fields were filled in the way you indicated. However I removed everything and put the same information again. And there after restarted the phone.
1.It says no internet Connection 2. When I go to RAIN GO I manage to Login to that App as I'm able to my details and statements but I cannot Log in to other websites.
3. I have noticed that the 2 facing up and down under LTE are not STABLE they BLINKING I don't know if they should be like that.
4. Wi-Fi, which is coming from RAIN SIM CARD connects seamlessly.
Thanks
When I went to APN I found out all the fields were filled in the way you indicated. However I removed everything and put the same information again. And there after restarted the phone.
1.It says no internet Connection 2. When I go to RAIN GO I manage to Login to that App as I'm able to my details and statements but I cannot Log in to other websites.
3. I have noticed that the 2 facing up and down under LTE are not STABLE they BLINKING I don't know if they should be like that.
4. Wi-Fi, which is coming from RAIN SIM CARD connects seamlessly.
Thanks
k
kwanele's update15 Feb 2025, 20:58
Reviewer Update
Good Evening
When I went to APN I found out all the fields were filled in the way you indicated. However I removed everything and put the same information again. And there after restarted the phone.
1.It says no internet Connection 2. When I go to RAIN GO I manage to Login to that App as I'm able to my details and statements but I cannot Log in to other websites.
3. I have noticed that the 2 facing up and down under LTE are not STABLE they BLINKING I don't know if they should be like that.
4. Wi-Fi, which is coming from RAIN SIM CARD connects seamlessly.
Thanks
When I went to APN I found out all the fields were filled in the way you indicated. However I removed everything and put the same information again. And there after restarted the phone.
1.It says no internet Connection 2. When I go to RAIN GO I manage to Login to that App as I'm able to my details and statements but I cannot Log in to other websites.
3. I have noticed that the 2 facing up and down under LTE are not STABLE they BLINKING I don't know if they should be like that.
4. Wi-Fi, which is coming from RAIN SIM CARD connects seamlessly.
Thanks
k
kwanele's updateReviewer Update
16 Feb 2025, 10:25Thank you
k
kwanele's update16 Feb 2025, 10:25
Reviewer Update
Thank you