VF
Vanessa F
1 reviews | Active since Aug 2018
19 Feb 2021, 09:04
I am horrified
Now we have been turned off but we have been debited twice and that Mosa person as per previous complaint has not assisted. This is the WORST ISP EVER I'M GOING TO CELL C!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
19 Feb 2021, 09:57Good morning Vanessa.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you.
Stay safe.
Regards
Mosa
Rain's reply19 Feb 2021, 09:57
Official
Good morning Vanessa.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you.
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you.
Stay safe.
Regards
Mosa
VF
Vanessa F's updateReviewer Update
19 Feb 2021, 19:14You are a joke how should I open a ticket if your emails bounce back.
I dont believe your service is so bad.
I dont believe your service is so bad.
VF
Vanessa F's update19 Feb 2021, 19:14
Reviewer Update
You are a joke how should I open a ticket if your emails bounce back.
I dont believe your service is so bad.
I dont believe your service is so bad.
VF
Vanessa F's updateReviewer Update
21 Feb 2021, 12:50I am still waiting for some sort of help,my accounts fully paid,3 tickets are now open,emails bounce back.
AND 1.3mbps up and down or NO CONNECTION cant even get onto my Rain. This just shows you actually don't care about your clients and you just want money. Absolutely disgusting service disgusting company at the end of this month I will be moving.I will for sure be telling everyone what kind of service you give.
AND 1.3mbps up and down or NO CONNECTION cant even get onto my Rain. This just shows you actually don't care about your clients and you just want money. Absolutely disgusting service disgusting company at the end of this month I will be moving.I will for sure be telling everyone what kind of service you give.
VF
Vanessa F's update21 Feb 2021, 12:50
Reviewer Update
I am still waiting for some sort of help,my accounts fully paid,3 tickets are now open,emails bounce back.
AND 1.3mbps up and down or NO CONNECTION cant even get onto my Rain. This just shows you actually don't care about your clients and you just want money. Absolutely disgusting service disgusting company at the end of this month I will be moving.I will for sure be telling everyone what kind of service you give.
AND 1.3mbps up and down or NO CONNECTION cant even get onto my Rain. This just shows you actually don't care about your clients and you just want money. Absolutely disgusting service disgusting company at the end of this month I will be moving.I will for sure be telling everyone what kind of service you give.