JS
Joseph S

1 reviews | Active since Nov 2024

15 Feb 2025, 19:35

I am experiencing interrupted internet connection and status of my account says I am in arrears

I am experiencing interrupted internet connection and status of my account says I am in arrears. I called in and was told my account is future payment but it is affecting my account and it is showing R795 due now. But I already paid rain on the 25 January 2025

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Replies (1)
Rain
Rain's reply15 Feb 2025, 19:43
Official
Hi Joseph,

Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.