sM
sibusiso M

1 reviews | Active since Apr 2017

02 Apr 2025, 20:03

I am currently subscriber to RAIN 5G internet unlimited

I am currently subscriber to RAIN 5G internet unlimited. From February 2025 the internet is been very slow and i can't keep up with my daily work. I am extremely disappointed with this Rain services. I am been trying to get hold of their call center and its a struggle to get through. I feel like i am using 4g instead of 5g unlimited wife. I have to be in the dining room yo connect and it doesn't connect from my bedroom. Its very bad. I have been requesting them to install external satellite or something to make my Wi-Fi strong.

0
Replies (3)
Rain
Rain's reply02 Apr 2025, 20:09
Official
Hi Sibusiso,

Thank you for bringing your network connection complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
sM
sibusiso M's update02 Apr 2025, 20:52
Reviewer Update
This is been happening for two months now.
I will have to switch to another provider.
I can't do this anymore.
sM
sibusiso M's update03 Apr 2025, 19:26
Reviewer Update
My address is 6639 Litchi Street, Rondebult, Germiston 1423.

I will appreciate if i could be assisted urgently.