DM
Dimakatso M
1 reviews | Active since Sept 2022
20 Oct 2023, 22:19
I AM BEING ****MED BY RAIN
I am being ****med by rain. We have had an agreement of me paying them on the 25th of every month. I have paid on the 29th of September and I was supposed to pay again on the 25th of October but now my internet has been switched off by rain and I have received a notification that I am behind with payment yet my payment date isn’t due yet. I am very affected by this as I work from home and without Internet my work is on hold and there’s no productivity on my side
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Replies (4)DM
Dimakatso M's updateReviewer Update
20 Oct 2023, 22:31I have a daughter who is in matric at the moment and she is studying online, she cannot even access the portal of her school. This is our second complaint about rain’s service and it seems to be getting worse!!!
DM
Dimakatso M's update20 Oct 2023, 22:31
Reviewer Update
I have a daughter who is in matric at the moment and she is studying online, she cannot even access the portal of her school. This is our second complaint about rain’s service and it seems to be getting worse!!!
Rain's replyOfficial
23 Oct 2023, 08:22Hi Dimakatso Makiti
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply23 Oct 2023, 08:22
Official
Hi Dimakatso Makiti
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
DM
Dimakatso M's updateReviewer Update
25 Oct 2023, 12:38I just received an sms from rain, again, stating that I am behind with payment while I have clearly stated and also on the website that I am able to pay on the 1st of every month. How do I attach prove on here? I’m sick and tired of rain!!! They are so abusive. I can’t peacefully enjoy the Wi-Fi without any interruptions during the month and mind you, I also use it for work. Now my work is on hold and I have bills I need to pay at the end of this month including RAIN that is treating me like I use their connection on credit. Hello Peter I really need your intervention before I end up losing my job, and I won’t be able to feed my family then.
DM
Dimakatso M's update25 Oct 2023, 12:38
Reviewer Update
I just received an sms from rain, again, stating that I am behind with payment while I have clearly stated and also on the website that I am able to pay on the 1st of every month. How do I attach prove on here? I’m sick and tired of rain!!! They are so abusive. I can’t peacefully enjoy the Wi-Fi without any interruptions during the month and mind you, I also use it for work. Now my work is on hold and I have bills I need to pay at the end of this month including RAIN that is treating me like I use their connection on credit. Hello Peter I really need your intervention before I end up losing my job, and I won’t be able to feed my family then.
DM
Dimakatso M's updateReviewer Update
25 Oct 2023, 12:38Right now I tried calling the company and I was never attended to
DM
Dimakatso M's update25 Oct 2023, 12:38
Reviewer Update
Right now I tried calling the company and I was never attended to