NK
Ntando K

1 reviews | Active since May 2023

17 Dec 2025, 17:21

I am absolutely livid with Rain right now! After 6 years of loyalty, paying a significant amount every single month without fail, this is the pathetic service I get? The network is completely useless—24 hours with no signal, sometimes 4–8 hours at a stret

I am absolutely livid with Rain right now! After 6 years of loyalty, paying a significant amount every single month without fail, this is the pathetic service I get? The network is completely useless—24 hours with no signal, sometimes 4–8 hours at a stretch. I am paying for this? Seriously? I am sick and tired of Rain while my money vanishes for a service that doesn’t work. There are plenty of other networks out there that are cheaper, reliable, and actually care about their customers. I have stuck with Rain all this time, and this is how they repay loyalty—by providing utter nonsense. I am mad as hell. I'll take my money elsewhere and everyone should know how your service fails customers.

0
Replies (1)
Rain
Rain's reply17 Dec 2025, 17:27
Official
Hi Ntando

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.