I accidentally canceled my Rain 5G sim(which was amazing by the way), and called rain to find out if they could reactivate the service as I still had a router and sim

I accidentally canceled my Rain 5G sim(which was amazing by the way), and called rain to find out if they could reactivate the service as I still had a router and sim. I was told this could not be done and I'll have to order a new sim. I informed the sales agent that I urgently required the service to work from home and will have to look at getting a different service provider. He informed me that he could put a rush note on my delivery and should receive it by the end of the week. I then proceeded to pay. I do understand that they have a delivery turnaround of 3-5 working days but wouldn't have ordered the service if I hadn't been **** to.