LS
Laurence S

1 reviews | Active since Mar 2009

20 Jun 2019, 13:37

How using rain messed up my business. I used it.

How using rain messed up my business. I used it.

Rain is as *********** as Telkom. They have absolutely no regard for customer satisfaction and really don't care at all about service.

Calling rain will only get you -if possible-more frustrated. Their *********** and poorly trained front end staff have absolutely no idea how to handle a customer complaints and in reality, they don't really care at all. How does this company manage to stay in business while misrepresenting their services? This is nothing less than *****.

In the end I really hope that the South African consumer wakes up to this nightmare and rather pays just a tittle more for a far better service, even from Telkom.

Using rain is a very poor idea. The cost savings appear attractive in the beginning while fade into nothing when you have to endure the absolutely poor service offerings.

0
Replies (0)